sales

addressing customer objections

We often make the mistake of thinking that the only reason someone isn’t buying our product is because of price. But the truth is, customers have many objections (reasons they don’t buy) and very few of them are related to price. Watch the video for ways to discover your customers’ objections. Then keep reading to [...]

what your customers aren't telling you

Note: I’m currently on a plane en route to San Diego for Blogher 2011.  I’ll be taking part in a panel on Friday morning on creating digital products from your blog.  If you’re going to be there, feel free to say hi or tweet me so we can meet up! I rode my bike past [...]

the paradox of choice and the powers of mind control

Because it’s been a while since I’ve designed anything new, when I sat down to design my newest collection, I kind of went a little overboard. Lots of variations on the same theme – plenty of earrings and necklaces that take what I’ve been doing previously and expand on them. Now, I love everything that [...]

video inspiration Monday: a video business success story

Last week, I got this email from Wendi of Shiny Happy World: “I decided to commit to video in a big way in January of this year. I noticed two things… 1. A lot of people want to learn to sew, but they’re frustrated with commercial patterns and typical sewing books. 2. The only thing [...]

guest post: Is the Internet the New Substitute for Trade Shows?

I’m on a plane home after a fantastic 24 hours in Providence to speak at the Rhode Island School of Design, but today I’ve got a guest post to share from Kitty Vogen.  Kitty talks about how even with the rise of the Internet, trade shows are still a really valuable way to grow your [...]

share and be proud

I make awesome jewelry. There, I said it. And now I want you to say it too. Repeat after me.  ”I make awesome {insert your product here}” Talking about your products in positive way doesn’t make you a braggart, or boastful, or a slimy snake oil salesmen.  It certainly doesn’t make you a bad person. [...]

how not to suck at sales

If I were to identify my weak point in business a year ago, I would  say my skills as a salesperson.  I seriously doubted my ability to convince people to buy my products. When you run a one-person business, you need to be good at a lot of things.  And getting people to buy your products [...]

3 keys to a successful show

3 keys to a successful show

The more shows I do, the more I start to understand what separates successful shows from unsuccessful shows.  While all the pre-show prep and marketing are incredibly important, your attitude at the show itself is the secret ingredient that separates a bad show from a good one.  So today I want to share my 3 [...]

guest post: creating multiple streams of income

Today I’m excited to share a guest post from Tara Swiger.  Tara’s sharing her secrets for creating multiple streams of income around your craft – a topic that’s near and dear to my heart.  Thanks, Tara! Sell your handmade work for any amount of time, you will discover one cold hard fact: you can only [...]

gaining confidence in your products (and undoing 7 years of art school damage)

One of the best things about attending art school is that your creativity and design voice are pushed in ways that you could have never imagined. One of the worst things about attending art school is that you tend to develop a complex where you think that everything you design is bad.  (At the very [...]