web + social media

why you should offer microwave classes

why you should offer microwave classes

Last week I was reading on Dooce about how, when he was younger, Heather’s husband Jon took a class on microwaves with his whole family.  Because microwaves were so new that they had to offer free classes to teach people how to use them. This got me thinking, what could you teach your customers that [...]

it doesn't have to be perfect

Its taken me longer than it should have to launch this website. I spent well over a month agonizing over little details and obsessing over each little thing. (Actually, its taken me over a year too long to launch this website, but that’s a different story.) In all that obsessing, I forgot one very important [...]